This policy sets out how orbithedge ("we") amasses, handles and secures personal information across our site and the Services. Our role is data controller for these data.
Data we collect. Identity and contact data and the like plus KYC documents required by regulation. Additionally stored: trade and settlement records, technical logs and support chats. For EU/UK users: contract fulfilment, complying with law, legitimate interest.
Purpose of use. Managing your account, settling positions, meeting compliance, fraud prevention, and securing systems, and opt-in product emails with an instant opt-out.
Who sees data. Data goes only to operating vendors (custodial, payment, identity), authorities on valid demand, and anonymised analytics. We never sell personal data.
Storage & safety. Retention lasts through account activity plus legal windows (often five to seven years for trades). Safeguards: AES-256 at rest, TLS 1.3 in transit, and ISO 27001-checked access governance.
Your rights. Access, fixes, export, deletion and objection requests can be made by emailing [email protected]. Replies respect statutory deadlines.